Our commitment to protecting your privacy. Learn more about how HumDov collects and uses data and your rights as a HumDov user.
This Privacy Policy describes how HumDov, Inc. ("HumDov", "we", "our", or "us") collects, uses, shares, and protects your personal information when you access or use our websites, mobile applications, communication tools, and other online products and services (collectively, the "Service"). It also details your rights and choices regarding your personal data and our compliance with applicable data protection laws.
Definitions and interpretation
- Account:
- A unique user profile created for accessing the Service.
- Application:
- The HumDov mobile application.
- Cookies:
- Small data files stored on your device that track user behavior and preferences.
- Device:
- Any electronic equipment accessing the Service, such as smartphones, tablets, or computers.
- Personal Data:
- Information that can identify you directly or indirectly.
- Service:
- Includes HumDov’s website (https://humdov.com), mobile apps, and associated platforms.
- Service Provider:
- Third-party entities contracted to support our Service operations.
- Usage Data:
- Automatically collected data related to your interaction with the Service.
- You / User:
- Anyone accessing or using the Service.
Information we collect
Personal information
- Name
- Email address
- Mobile phone number
- Physical address
- Account credentials
- Payment information (handled securely by third-party processors)
Sensitive information
When voluntarily provided (e.g., prayer requests, counseling), we handle sensitive personal information with enhanced protections.
Usage and technical data
- IP addresses
- Device and browser information
- Access times
- Interaction patterns and Service analytics
Location information
If enabled by you, we collect and use geolocation data to provide personalized services.
Third-party information
If you sign up through third-party services (Google, Facebook), we may access certain public profile details with your consent.
SMS messaging and consent
HumDov sends SMS messages on behalf of churches and organizations that use our platform. When you opt in through an organization’s signup form or mobile app, you agree to receive recurring messages from that organization. These may include service announcements, event reminders, prayer updates, devotionals, giving updates, donation receipts, and replies to your questions.
- Opt-Out:
- Reply STOP at any time to stop receiving messages.
- Help:
- Reply HELP or contact support@humdov.com.
- Message Frequency:
- Message frequency varies.
- Rates:
- Message and data rates may apply.
We record your consent method, timestamp, and mobile number to comply with legal requirements.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
How we use your information
We use your data to:
- Provide, maintain, and enhance our Service
- Manage your account and authenticate users
- Deliver personalized content and recommendations
- Communicate essential service updates, promotional offers, or transactional notices
- Process financial transactions, including donations
- Analyze Service usage and performance
- Enforce our policies and safeguard against misuse
- Comply with legal obligations and respond to regulatory requests
Sharing your information
Your information may be shared:
- With trusted Service Providers (for hosting, analytics, communications, payments)
- With church or organizational administrators linked to your account
- With business partners (only with your explicit consent)
- During corporate transactions (mergers, acquisitions, sales)
- When required by law or legal processes
The categories above exclude SMS opt-in data and consent. This information will not be shared with any third parties.
We do not sell personal information.
Cookies and tracking technologies
We use cookies and similar tools for:
- Essential Service functions
- Analytical purposes to understand user interactions
- Functional improvements and personalized experiences
You can manage cookie preferences through your browser or app settings.
Data retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including:
- Providing ongoing Service
- Legal compliance
- Dispute resolution and enforcement of agreements
Data security
We implement rigorous security measures, including:
- Encryption of data (in transit and at rest)
- Access controls based on roles and necessity
- Secure hosting and infrastructure
However, no method of digital transmission or storage is completely secure. Please safeguard your account credentials.
Your privacy rights
You have the right to:
- Access, correct, or delete your personal data
- Withdraw consent
- Restrict or object to specific uses of your data
- Receive your data in a portable format
To exercise these rights, contact us at support@humdov.com.
Children’s privacy
We do not knowingly collect personal data from children under 13. If you believe a child has provided information, please contact us to have it promptly removed.
Third-party services
Our Service may contain links to third-party websites or platforms not managed by HumDov. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.
Updates to this policy
We periodically update this Privacy Policy to reflect changes in our practices or regulatory requirements. Updates will be indicated by the revised date at the top of this page and may be communicated via email or in-app notifications for significant changes.
Contact information
For any questions or concerns regarding this Privacy Policy, please reach us:
- Email:
- support@humdov.com
- Website:
- https://humdov.com
By using the HumDov Service, you acknowledge and agree to the practices described in this Privacy Policy.