Definitions and Interpretation

• Account:

  A unique user profile created for accessing the Service.

• Application:

  The HumDov mobile application.

• Cookies:

  Small data files stored on your device that track user behavior and preferences.

• Device:

  Any electronic equipment accessing the Service, such as smartphones, tablets, or computers.

• Personal Data:

  Information that can identify you directly or indirectly.

• Service:

  Includes HumDov's website (https://humdov.com), mobile apps, and associated platforms.

• Service Provider:

  Third-party entities contracted to support our Service operations.

• Usage Data:

  Automatically collected data related to your interaction with the Service.

• You/User:

  Anyone accessing or using the Service.

Information We Collect

Personal Information:

• Name
• Email address
• Mobile phone number
• Physical address
• Account credentials
• Payment information (handled securely by third-party processors)

Sensitive Information:

When voluntarily provided (e.g., prayer requests, counseling), we handle sensitive personal information with enhanced protections.

Usage and Technical Data:

• IP addresses
• Device and browser information
• Access times
• Interaction patterns and Service analytics

Location Information:

If enabled by you, we collect and utilize geolocation data for personalized services.

Third-Party Information:

If you sign up through third-party services (Google, Facebook), we may access certain public profile details with your consent.

SMS Messaging and Consent

HumDov facilitates SMS communications on behalf of organizations using our platform. By opting in through our website, mobile app, forms, or keyword texting campaigns, you consent to receive recurring informational messages (e.g., event reminders, devotionals, alerts).

• Opt-Out: Text STOP at any time.
• Help: Text HELP or contactsupport@humdov.com.
• Message Frequency: Typically, 2-4 messages per month. Message and data rates may apply.

We record consent method, timestamps, and mobile numbers to comply with legal requirements.

How We Use Your Information

We use your data to:

• Provide, maintain, and enhance our Service
• Manage your account and authenticate users
• Deliver personalized content and recommendations
• Communicate essential service updates, promotional offers, or transactional notices
• Process financial transactions, including donations
• Analyze Service usage and performance
• Enforce our policies and safeguard against misuse
• Comply with legal obligations and respond to regulatory requests

Sharing Your Information

Your information may be shared:

• With trusted Service Providers (for hosting, analytics, communications, payments)
• With church or organizational administrators linked to your account
• With business partners (only with your explicit consent)
• During corporate transactions (mergers, acquisitions, sales)
• When required by law or legal processes

We do not sell personal information.

Cookies and Tracking Technologies

We use cookies and similar tools for:

• Essential Service functions
• Analytical purposes to understand user interactions
• Functional improvements and personalized experiences

You can manage cookie preferences through your browser or app settings.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including:

• Providing ongoing Service
• Legal compliance
• Dispute resolution and enforcement of agreements

Data Security

We implement rigorous security measures, including:

• Encryption of data (in transit and at rest)
• Access controls based on roles and necessity
• Secure hosting and infrastructure

However, no digital transmission or storage method is completely secure. Please safeguard your account credentials.

Your Privacy Rights

You have the right to:

• Access, correct, or delete your personal data
• Withdraw consent
• Restrict or object to specific uses of your data
• Receive data in a portable format

To exercise these rights, contact us at support@humdov.com.

Children's Privacy

We do not knowingly collect personal data from children under 13. If you believe a child has provided information, please contact us to have it promptly removed.

Third-Party Services

Our Service may contain links to third-party websites or platforms not managed by HumDov. We are not responsible for their privacy practices. We encourage reviewing their privacy policies.

Updates to This Policy

We periodically update this Privacy Policy to reflect changes in our practices or regulatory requirements. Updates will be indicated by the revised date at the top of this page and may be communicated via email or in-app notifications for significant changes.

Contact Information

For any questions or concerns regarding this Privacy Policy, please reach us:

• Email: support@humdov.com
• Website: https://humdov.com

By using the HumDov Service, you acknowledge and agree to the practices described in this Privacy Policy.